配送ポリシー
All orders are processed within 2-5 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
During peak seasons or unexpected delays, processing times may be slightly longer.
Shipping charges for your order will be calculated and displayed at checkout.
| Destination | Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|---|
| United States | StandardShipping | 7–15 | Free |
| Canada | StandardShipping | 8–14 | Free |
| United Kingdom | StandardShipping | 7–12 | Free |
| Other Countries | StandardShipping | 10–20 | Free |
Your order may be subject to import duties and taxes (including VAT) once a shipment reaches your destination country.
These charges are the customer’s responsibility.
We are not responsible for delays caused by the carrier, customs clearance, or unforeseen circumstances.
If your order arrives damaged, please contact us within 7 days with your order number and photos.
If your package is lost in transit, we will assist you in filing a claim with the carrier.
If you have any questions regarding your shipping or order, please contact us at:
📧 Email:【uoozdress@gmail.com】